Job Description

Reference # : 18-00222Title : *IT Project Manager III
Location : South San Francisco, CA
Position Type : Contract
Experience Level : Start Date / End Date : 02/26/2018 / 02/25/2019
Description
Position will be based at SFO Maintenance Operations Center (MOC), located near the SFO airport.

Project Manager ? IT ? TechOps and Safety Systems

OVERVIEW
Responsible for the management, coordination and completion of moderate to complex projects in the Information Technology department, for the TechOps division.
Oversees all aspects of projects. Communicates project status to upper management. Promotes a positive, productive team environment. Reports to a manager or head of a unit/department.

RESPONSIBILITIES
? Leads one or more moderate-to-complex projects
? Must be familiar with waterfall and Agile project-management approaches
? Must manage his/her projects' schedule, budget, communication, risks & issues and
o For Waterfall projects: scope, change requests
o For Agile projects: stories, backlogs, sprints, scrums, deliveries
? May, as needed, manage: resources (with HR's and upper management's assistance), vendor relationships (in collaboration with Procurement), user training (in collaboration with Business' training department), team member training
? Must also manage knowledge transfer to Support team and project close-out tasks
? Sets deadlines, assigns roles and responsibilities
? Monitors and summarizes progress of project
? Prepares project status reports for upper management
? Prepare specified project documentation according to TechOps IT standards
? Monitors compliance and adherence to standards
? Builds and maintains positive work relationships with team members, Business Partners, vendors, and other departments involved in his/her projects
? Familiar with the field of technology supporting Aircraft-Maintenance: concepts, practices, and procedures
? Relies on extensive experience and judgment to plan and accomplish goals
? A high degree of creativity is expected, with wide latitude given
? Leads and directs the work of others, manages assignments on his/her project
? Provides direction, tools, and process support to less senior team members or peers
? Has full knowledge in discipline of project management
? Requires moderate guidance
? Makes decisions within guidelines & policy
? Basic understanding of business principles (Aircraft-Maintenance systems, CATIA)
? Partners with Aircraft-Maintenance (United's "TechOps?) business partners
? Ensures work is within project scope and scope gets delivered on time, on budget

EXPERIENCE
The manager wants to focus more on solid IT project management, ideally with both IT infrastructure and IT SDLC experiences.
? Required: At least 7 years of IT project-management experience
? Desired: 3+ years of experience managing CATIA projects (deployments, or version upgrades)-DESIRED
? Desired: 3+ years of experience managing projects in the aircraft maintenance, repair, overhaul (MRO) domain
? Desired: 3+ years managing Waterfall projects and 3+ years on Agile projects

CERTIFICATIONS
? Project Management (PMP) certification desired
? Agile Scrum-Master certification (CSM) desired

EDUCATION
? Bachelor's degree in Information Systems, Business Administration, or equivalent

KNOWLEDGE / SKILLS
Required
? Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably, at the right level
? Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, being able to present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn't misrepresent him/herself, puts principles above personal gain
? Teamwork - Involves working well in collaborative settings, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer
? Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed on industry practices, knowing how to apply relevant technical processes to appropriate business needs
? Working knowledge of Microsoft Project, PowerPoint, Excel, Word, Visio, Outlook, Microsoft SharePoint

Nice To Have
? Customer Focus - Is dedicated to meeting and exceeding the expectations and requirements of internal and external customers, gets customer information and uses it for improvements, acts with the customer in mind, establishes and maintains effective relationships with customers and gains their trust and respect
? Dedication - Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will commit as much as it takes to get things done
? Partners with the Business - Acts as valued partner to the business, develops relationships with the customer, deals honestly and effectively with business partners, is seen in a positive light by business customers
? Patience - Involves listening and checking before acting. Is tolerant with people and processes, tries to understand the people and the data before making judgments and acting, sensitive to due process and proper approaches
? Task Management - Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise
? Working knowledge of Microsoft TFS

OTHER
? Must be legally authorized to work in the United States for any employer without sponsorship
? Successful completion of interview required to meet job qualification
? Reliable. Punctual attendance is an essential function of the position.

Application Instructions

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