Job Description

Reference # : 18-01133Title : JRSS Performance Management Engineer
Location : Scott AFB, IL
Position Type : Contract
Experience Level : Start Date / End Date : 11/19/2018 / 03/13/2019
Must be a US Citizen who currently possesses a Secret Clearance and a IAT Level II 8570 cert.

The client is looking for someone who has a strong technical knowledge of the DISN or JRSS. The client is also looking for people who have a mind for data and metrics

Job Description:
Global Information Grid (GIG) Service Management-Operations (GSM-O), a Defense and Intelligence Group of the client, has an opening for a Performance Management Engineer for the JRSS team at Scott AFB, IL.

Defense Information Systems Agency (DISA) located at Scott AFB, IL is partnering with the U.S. Army and Air Force to fundamentally change the way the Department of Defense (DoD) secures and protects its information networks by deploying Joint Regional Security Stacks (JRSS). Joint Regional Security Stacks (JRSS) are designed for security of the network to be centralized into regional architectures instead of locally distributed architectures at each military base, post, camp or station. This position directly supports the DISA-provided JRSS capabilities and services as part of the JRSS Performance Management team. We work in a performance-based environment where our performance is based on pre-determined Service Level Agreements (SLA) or Acceptable Levels of Performance (ALP).

Primary Responsibilities:
- Proactively monitor the performance of all devices and/or network elements in the entire JRSS services network
- Perform customer traffic measurements and monitor deviations from performance standards
- Responsible to provide reports regarding network events, or potential events, to customers and Government oversight entities, ensuring incidents are populated in the Trouble Management System
- Provide limited analyses of incidents by: determining the incidents' nature and formulating responses, identifying and providing the ability to surge during emergencies, correlating event and incident data and determining actions to be taken, and determining possible effects on the networks, customers and other organizations
- Responsible to use network management and performance monitoring tools, identify components/ elements which may lead to or cause network degradation or failure
- Responsible for taking customer requirements for new reports and developing initial report, and following up with the customer to ensure output meets their requirements

- Bachelors' degree in a relevant technical discipline with 8 years overall related experience. Additional related years of experience is accepted in lieu of a degree
- Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE, CISSP or equivalent) prior to start date
- Currently possess an active Secret security clearance
- Experience with the following: alarm surveillance, fault management, performance management
- Expertise in one or more of the following: Performance or capacity planning, reporting, analysis, root cause assessment and forensics
- Expertise in two or more of the following devices/vendors: MS Excel, Infovista, Riverbed/Opnet, Netcool, BMC Remedy
- Ability to work in a team focused and dynamic environment

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