Salesforce Developer ? Technical Lead
|Reference # :||18-01357||Title :||Salesforce Developer ? Technical Lead|
|Location :||Abbott Park, IL|
|Position Type :||Contract|
|Experience Level :||Start Date / End Date :||08/27/2018 / 12/31/2018|
|Salesforce Developer ? Technical Lead Position|
?Primarily serve as Salesforce technical consultant to design, build, documentation, test and deploy Salesforce applications predominantly on the Service Cloud.
? Build custom Salesforce custom application and enhance existing service cloud functionality and support upgrading to Lightening.
? Implement Salesforce applications that includes, but not limited to, Live Agent, Appointment scheduler and Workforce Management.
? As a Technical Lead, participate in the requirements/design discussions, evaluate Salesforce AppExchange products and provide recommendations.
? Work directly with HRIS team to confirm requirements, consider design alternatives, facilitate discussions and ultimately drive requirements sign-off
? Provide support to perform activities related to both Salesforce Admin, Developer and Service Cloud.
? Support User Acceptance testing and hypercare ? Trouble shoots, analyzes, researches and resolves issues/cases.
? Implement Salesforce APIs/Integrations with other SaaS products (e.g. Workday), Browser Applications and Outlook/O365, and Telephony system (CTI) and Support deploying Salesforce APIs in the browser Applications
? Track issues and risks, communicate status and escalate concerns to project management
Desired Skills & Experience:
? 4+ years of experience with Salesforce.com Service Cloud implementation projects including Lightening, Omni-Channel, Wave Analytics and Einstein functionality.
? Must to have Salesforce Advanced Developer, Admin and Service Cloud Certifications.
? Strong practical deployment knowledge of Visual Force, Flex, Salesforce configurations, Apex
Job Status: Contract/Temporary